Self Registration Kiosk for Hospitals in Malaysia | Qmed Asia

Self-Registration Kiosk for Hospitals & Clinics in Malaysia

Cut patient registration from 5–10 minutes to under 20 seconds

Qmed Asia self registration kiosk hardware for Malaysian hospitals

Endorsed By

Ministry of Health Malaysia and MOSTI Endorsement
The Problem

In Malaysian hospitals, the traditional registration process takes 5 to 10 minutes — a self registration kiosk changes that

Long queues and manual paperwork frustrate patients and overwhelm front-desk staff in hospitals across Kuala Lumpur, Selangor, Penang, Johor Bahru and beyond. Qmed Asia's hospital self check-in kiosk (kiosk pendaftaran sendiri hospital) replaces the bottleneck with a simple scan-and-go process — self-registration, queue number printing and payment — all in under 20 seconds.

Comparison of traditional hospital registration vs self registration kiosk in Malaysia
OUR IMPACT ON HOSPITAL REGISTRATION IN MALAYSIA

90% of patients receive their queue numbers in 20 seconds or less with our self registration kiosk

Better patient experience
No more mindless waiting at the registration counter. Patients self-register in seconds and spend their time more comfortably.
Valuable insights on patient flow
Real-time data from every kiosk enables continuous improvement, better resource allocation and smarter queue management.
Increased clinical capacity
Handle a higher volume of patients efficiently, boosting satisfaction scores and reducing walkaway rates in busy Malaysian hospitals.
Cost-saving icon – hospital registration kiosk ROI
Cost-saving
Reduced need for front-desk staff frees up budget for clinical care and optimises operational cost across your facility.
200+
kiosks

deployed across Malaysia

3,000,000+
patients

self-registered in a year

100+
healthcare providers

in Malaysia and counting

Qmed Asia kiosk deployment team at Pantai Hospital Kuala Lumpur Self registration kiosk installed at private clinic in Malaysia Healthcare kiosk go-live at clinic in Selangor, Malaysia
Self registration kiosk launch at Regency Medical Care Centre Malaysia Columbia Asia Hospital Klang kiosk deployment Patient self check-in kiosk at Malaysian healthcare facility Qmed Asia kiosk installation at hospital in Johor Bahru
Columbia Asia Hospital kiosk team photo Malaysia Self registration kiosk live at clinic in Penang Healthcare kiosk deployed at clinic in Kuala Lumpur
Hospital Client Highlight – Self Registration Kiosk with Payment
Regency Medical Care Centre logo – self registration kiosk case study Malaysia

Regency Medical Care Centre (RMCC), a leading private hospital in Johor Bahru, integrated Qmed Asia's self-registration kiosk system with its hospital information system (HIS) and queue management infrastructure. Here's how the healthcare kiosk transformed their patient journey:

Streamlined Patient Self-Registration Experience
Established a seamless patient journey from start to finish — self-registration via kiosk (kiosk pendaftaran layan diri hospital), station check-in and payment — all integrated into one end-to-end solution.
Hospital Information System (HIS) Integration
Fully integrated with RMCC's hospital information system (HIS) and queue management system (sistem pengurusan giliran hospital) for a unified, efficient workflow across departments.
Accurate Data & Patient Flow Insights
Captured and analysed precise data at every stage of the patient journey — from kiosk registration to consultation — to drive better outcomes, improved data accuracy and staff workload optimisation.
Hospital Client Highlight – Self Check-in Kiosk with Cash Deposit
Universiti Malaya Medical Centre logo – Qmed CDK400 cash kiosk case study Malaysia

Universiti Malaya Medical Centre (UMMC), one of Malaysia's leading academic medical centres, integrated Qmed Asia's CDK400 Cash Deposit Kiosk with its hospital information system (HIS) and payment infrastructure. Here's how the cash kiosk transformed their payment process:

Complete Cash Management
The CDK400 accepts RM cash notes and coins with high-speed processing — eliminating manual counting errors and "no change" situations.
Instant Refunds & Exact Change
Advanced dispensing technology provides instant refunds and exact change — ensuring 100% accurate till at the end of the day.
Reduced Front-Desk Bottlenecks
Moving payments to the kiosk eliminated the "second queue" — patients can register, consult, pay and leave without waiting.

What patients at Malaysian hospitals say about self-registration kiosks

Real Google Reviews from patients who used Qmed Asia's self check-in kiosk at hospitals and clinics across Malaysia.

The new booking system is very efficient and kudos to C.A Klang branch for their fast services.
muhammad redzwan mohamad raffe
5 stars
Dr Kiran gave a good service. So far treatment went smoothly.

From registration until payment everything went well. Qmed (new que system) also okay.
gopal roy
5 stars
Very good customer service and system implementation.
Mohamad Azim Mohd Adnan
5 stars
Been Follow up with dr hasnur, great and excellent explanation from doctor. Dr also caring and friendly during consultations. Their new system named Qmed was very helpful and systematic. Can trace patient jorney using their new system. And also customer care staff nabila caring during assiting me. Thank you! Excellent team!
kaveena palaninathan
5 stars
Overall experience was smooth, very helpful from registration process until the end. So satisfied with the system at this hospital.
Fanaa Zaly
5 stars
A radiology department has a good vibe which is welcoming, calming and friendly staff. The atmosphere is organized and peaceful, helping to ease any anxiety. Clear communication from radiologists and technicians makes me feel comfortable, while efficient systems minimize wait times, creating a professional yet personal experience.
Izzah Hashim
5 stars

Designed by Doctors. Built for Malaysian Hospitals.

Qmed Asia was co-founded by practicing physicians with direct experience in Malaysian hospital workflows. Our self-registration kiosk is not a generic hardware product — it is a clinically-informed system designed to solve the specific registration and queue challenges faced by Malaysian public and private hospitals.

Dr. Kev Lim - Co-Founder Qmed Asia Dr. Kev Lim — Co-Founder

100+
Hospitals & Clinics
5M+
Patients Served
2019
Founded
50+
Healthcare Experts
Self Registration Kiosk Product Line

Healthcare kiosks for every hospital and clinic use case in Malaysia

SRK30 self registration kiosk for hospitals in Malaysia – compact all-in-one healthcare kiosk
Compact all-in-one patient self registration kiosk

SRK30

21.5" Touch Screen Display

QR Scanner

Thermal Printer

Identification Reader

All-in-one Payment Gateway (Optional)

SRK30X hospital self check-in kiosk Malaysia – larger form factor for busy hospital lobbies
Full-size self registration kiosk for high-traffic hospitals

SRK30X

21.5" Touch Screen Display

QR Scanner

Thermal Printer

Identification Reader

All-in-one Payment Gateway (Optional)

Frequently Asked Questions About Self Registration Kiosks for Hospitals in Malaysia

How does a self registration kiosk work in a Malaysian hospital? +
Patients simply scan their MyKad (IC) or passport at the kiosk, verify their personal details on-screen, select their department and doctor, then receive a printed queue number — all in under 20 seconds. The kiosk (kiosk pendaftaran pesakit) integrates with the hospital's existing HIS and queue management system so patient records update in real time, eliminating manual data entry errors and long registration queues.
Can elderly patients use the self-registration kiosk easily? +
Can the kiosk integrate with our existing hospital information system (HIS) and queue management system? +
Is the self-registration kiosk compliant with Malaysian data protection and patient privacy requirements? +
How much does a hospital self-registration kiosk cost in Malaysia? +
Streamline your hospital's patient registration today

Join 100+ Malaysian hospitals and clinics already using Qmed Asia's self registration kiosk to reduce waiting times and improve patient experience.

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